frequently asked questions


    • 1. new students

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        • Q. Can I switch my college affiliation?

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          Perhaps. This depends on when you are making the request.
          A1. If you are a new applicant, you can change the order of your college preferences on your OUAC application, online.

          A2. Once your application is complete and under review, you cannot make changes to your college ranking.

          A3. After you are offered admission to a specific college at U of T, or if you are an upper-year student, your request to change affiliations is done on a case-by-case basis throughout the year. Begin by submitting a letter to the Registrar’s Office of your desired college in which you describe the basis of your request. Provide substantive and compelling reasons – these decisions are not taken lightly, and require a serious rationale (e.g., “joining up with your friends” is poor reasoning).

          Note: As a general rule, Innis does not accept incoming college transfers based on a desire to live in the Innis Residence. Transfers are very rare in a student’s first year of studies, and are more likely to be granted after you have completed your first year. During this time, most students discover that they are satisfied with their college and that your affiliation does NOT inhibit your ability to enjoy many academic or extra-curricular opportunities of other colleges.
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        • Q. Do I have to use my official U of T email?

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          A. Yes. Although some students prefer their personal email account, activating your UTORid and frequently checking your UTmail+ email (i.e., NAME@mail.utoronto.ca) is of critical importance. U of T can only ensure the security of confidential student correspondence through this account. Specific types of information, such as that regarding student petitions, will only be sent to your UTmail+ address. You must get your TCard first before you can set up your UTmail+ address.
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        • Q. Will my classes have tutorials or labs? How do I sign up for them?

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          A. Possibly. There are two ways to find out.

          First, read the course description within the current FAS Calendar website and look for the bold number-letter combinations in square brackets (e.g., [64L/12T/12P]). The letters represent the type(s) of section(s) that the course involves (i.e., L = lecture, T = tutorial, P = practical/lab). The number value is the sum total of hours for that section over the term. Divide this number by 12 for H courses and 24 for Y courses to predict the hours/ week. If the weekly hours calculate to be 1.5, this likely indicates one 3 hour section in alternating weeks.

          Second, read the course listing within the current FAS Registration Instructions & Timetable website. Here you will find the specific days and times of lecture, tutorial and practical sections. You will use this information to enrol on ACORN as you would for a regular lecture section. Note that some courses’ tutorial sections will not be displayed in the Timetable. You can expect to sign up for these sections in the first lecture.

          It is also important to note that tutorial and practical sections do not occur in the first week of class.
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        • Q. How can I find out where my classes are taking place on campus?

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          A. Read about locating your classes on this page, within the New Student section of our website.
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        • Q. When can I purchase my textbooks? Do I need them before classes start?

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          A. You do not need to acquire your course materials until your professor provides you with a course syllabus on the first day of class. If you want to get a head start, be aware of the return policy from wherever you bought the materials, in case you drop the course.
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    • 2. current students

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        • Q. I’ve been away from U of T for a while, how do I resume my studies?

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          This process depends on how long you’ve been away. In all cases, you should book an appointment with an Academic Advisor at the Innis College Registrar’s Office to get caught up on any changes at the University, and to continue planning your degree.

          A1. If you were last registered in a course within one full year (i.e., a Summer session plus a Fall/Winter session) you can simply log in to ACORN and enrol as per usual. Keep in mind that your year of study is dependent upon the number of credits you have earned, not how many academic sessions you have been registered in.

          A2. If you were last registered in a course more than one year ago, you must submit a Request for Re-registration form and pay a $25 fee to the Innis College Registrar’s Office. The timing of this request should take into account upcoming course enrolment periods. Students wishing to re-activate for the Fall/Winter session should contact the Registrar’s Office in the preceding June.
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        • Q. How should I choose my courses?

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          There are many factors to consider for course selection, which vary based upon how far along you are in your degree.

          A1. If you are a newly-admitted student to Innis College, we offer information on how to prepare for your first year. Your priorities will be to take a range of course topics of interest, noting specific prerequisite courses for potential programs of study. First year is the best chance to open as many (academic) doors as possible in the Faculty of Arts and Science, as well as a chance to begin satisfying your Breadth Requirement.

          A2. In your second year (i.e., you have 4.0-8.5 credits), your course selection will begin to focus on your program requirements. At this time you are still encouraged to shop around for other topics of interest as you are never bound to your original selection of programs.

          A3. By your third and fourth years (i.e., 9.0+ credits), your program requirements will predominantly dictate your course selection. Your focus should shift to executing all of your degree requirements. Make use of Degree Explorer to map out your degree and ensure that you are taking the necessary steps toward graduation.
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        • Q. How do I know which courses are the easiest/best/most fun?

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          A. This probably depends on your area of interest, so there’s no clear answer here. Some students consider the views of the Anti-Calendar, which synthesizes student evaluations for courses up until the 2011-12 academic session. Evaluations will now be published at uoft.me/courseevaluations. You are also encouraged to solicit advice from askastudent. As always, the academic counsellors at the Innis College Registrar’s Office are there to help with courses selection and degree planning.
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        • Q. I forgot my ACORN/ROSI password and now I’m locked out, how can I gain access?

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          A1. Because ACORN uses your UTORid as the login, existing passwords cannot be retrieved and therefore have to be changed. If you have an idea of what your password might be, go to the UTORid password verification page.

          A new password reset utility is now available to students, faculty and staff. You must register for the password reset tool before you can use it to change your password yourself. Once you’ve registered, you can use the tool to reset your password.If you have not registered for the password reset tool, you must go to the Information Commons Help Desk to reset your password. Bring your library/TCard to the Information Commons Help Desk on the first floor of Robarts library during their hours of service.

          A2. If you are logging into ROSI and have locked yourself out of your account, the Innis College Registrar’s Office can reset your PIN. Contact our office and once we have confirmed your identification we can reset your PIN to a standard format based upon your birth date (i.e., YYMMDD).

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        • Q. ACORN won’t let me add a course. What could be the problem?

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          A. It could be a number of issues. Are there any course enrolment restrictions? Has the course been changed or cancelled (the most recent timetable is on the web here)? Have you typed in the course code and section correctly? Are you already at the maximum number of credits (counting both courses you are in and waitlisted courses)? If you can’t figure it out, come and visit the Innis College Registrar’s Office or the course’s department.
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        • Q. There’s no space left in the course I want and the waiting list is HUGE. Is there any hope of getting into the course?

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          A. No guarantee. We generally say that if the size of the waiting list is 10% of the class size or less (for example: a waiting list of 50 or fewer students for a class with a size of 500) then it might well be worth hanging on and seeing how quickly it moves. But it is always prudent to consider other options while you hang on, especially if the problem is across a few courses — you can only waitlist up to 2.0 credits in the Fall/Winter Session.There is almost always a small period between when waiting lists are turned off, and the final deadline to add a course. In that period of time it is a free-for-all, in that if you check ACORN a lot, and happen to do so when a spot has opened up on the course, you can try to add yourself into the course. So persistence in that time period can pay off, but again, without guarantees. So have a Plan B, or a Plan C…

          Graduating students may wish to touch base with an Academic Counselor in the Innis College Registrar’s Office to get help considering all available options.
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        • Q. When should I complete my Breadth Requirement?

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          A. Anytime. Your Breadth Requirement presents an opportunity to experience a range of course topics, which can reveal new areas of academic interest. From this perspective, you are encouraged to satisfy your breadth requirement in your earlier years of study, when the time is ripe for discovering potential programs of study.  Students are also encouraged to enrol in First-Year Seminar courses to help satisfy their Breadth Requirement as these courses expose students to specific topics of interest in a small-scale and interactive setting. Once in your upper years, you will typically be more focussed on enrolling in courses that satisfy your specific program requirements.

          If you are especially concerned about taking a course outside of your areas of interest, you may be able to designate up to 2.0 FCEs as “Credit/No Credit,” which conceals your course grade from your transcript and excludes it from your GPA.
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        • Q. I already dislike my program and want to switch, how do I do this?

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          A. Come into the Innis College Registrar’s Office to speak with one of the counselor’s to weigh your options.In general, you may change your program at any time during your years at U of T (assuming that you request new subject programs during the specified request periods and that you are invited into them). Students are always encouraged to enrol in a combination of programs that reflects their personal and professional interests.

          When anticipating your career after U of T, keep in mind that much of the skillset that you develop at university is comprised of “soft skills,” which are transferable life skills that are not specific to a given discipline of study. These skills are of particular interest to future employers. U of T’s Career Centre offers many services to help hone such skills.
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        • Q. Is there a place I can improve my study skills or get graduate school advice?

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          A. The Academic Success Centre offers a variety of short seminars on improving study skills, and about finding out about graduate/professional school admissions. In addition the Innis College Office of Student Life has events throughout the Fall/Winter Session on similar topics where you can also hear from and ask questions of current and past Innis students.
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        • Q. Where can I get information about medical school in Ontario? And law school? And teacher’s college?

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          A. These popular professional schools have their applications handled by the Ontario Universities Application Centre (OUAC), but in particular you should go the OSMAS site for medical schools, OLSAS for law schools, and TEAS for teaching. The Career Centre is a valuable resource for information on various professional and graduate schools.
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        • Q. I’m very ill and unable to write an exam. What is my next step?

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          A. It is absolutely essential that you get medical documentation from your doctor using a U of T Verification of Illness or Injury form and have it filled out by an appropriate medical professional. This must be done before or on the date of the exam or term work deadline. With that document, you can petition to have your final exam deferred to a later date. In any case, speak to the Innis College Registrar’s Office about how to file a petition.
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        • Q. How do I cancel my registration and completely withdraw from the university?

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          This process depends on what time in the academic session you come to this decision.

          A1. If you decide to withdraw before the course drop deadline then you can cancel all of your courses on ACORN.

          A2. If you decide to withdraw after the drop deadline, but before the last day of classes, make an appointment at the Innis College Registrar’s Office to request a Late Withdrawal from all of your courses.

          Keep in mind that the deadlines to cancel courses differ from the fee refund schedules. Your registration cancellation date is determined by when you cancel all of your courses. Student Accounts publishes the Fee Refund Schedule for each academic year (select the current academic term > “Divisional Tuition Fee & Refund Schedule” > “Arts and Science, Faculty of” > “Innis College: Refund Schedule”).
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        • Q. How do I return to U of T for a second degree?

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          A. If you have completed a degree from the Faculty of Arts and Science, and would like to enrol in a second degree, you must file a petition through the Innis College Registrar’s Office. Start this process by making an appointment with Nancy Prior, the Associate Registrar (Academic). At this time, you can confirm whether or not a second degree is actually required or whether you should simply augment/upgrade your existing degree.

          As outlined in the FAS Calendar under “Second Degree Requirements,” your second degree must be of an alternative type, as compared to your first one (e.g., if you have an H.B.A., you can only enrol in an H.B.Sc. or B.Com. degree program).
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  • 3. financial aid, scholarships & awards

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      • Q.How can I pay my University of Toronto fees?

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        A. You pay your U of T fees like you pay most regular bills — you can use your online banking, you can use ACORN to print out your invoice and take it over in person to your bank, or you can pay using a credit card. Student Accounts lists all payment options, including options for less common circumstances (select current session then click on “Making a Fee Payment”).
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      • Q. If I drop a course, can I get a refund?

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        A. If you are paying the program fee and stay within the credit range where you pay the program fee, there is no per-course refund. If you are paying per-course, which can happen if you are taking only a few credits or are taking courses in the summer, there is a specific refund schedule you must keep in mind, available from Student Accounts. This is different from the academic drop deadlines noted within the Faculty of Arts and Science Calendar website — the main difference being that refund dates are very early in the relevant academic session.
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      • Q. Where can I get information on Innis College scholarships?

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        A. Innis offers a variety of in-course and entrance awards with criteria ranging from financial need to leadership records and high academic achievement. Check out the Scholarships & Awards section of our website for specific award details.
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      • Q. Where and how do I claim my government student loan (e.g., OSAP)?

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        A. The money will be deposited into your account directly, assuming you filled in and submitted the Masters Student Financial Assistance Agreement (MSFAA) which includes all your banking information.
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      • Q. My financial situation has changed since I filled out my OSAP loan application, whom do I have to notify?

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        A. Write a letter to Enrolment Services (172 St. George St.), drop it off, and they will let the OSAP administrators know.
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      • Q. I dropped a course and did not replace it with another. Will this affect my OSAP loan amount?

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        A. It likely will affect your OSAP loan, particularly if you are dropping down from full-time status to part-time status (i.e. taking BELOW 3.0 course credits). In either case, you should notify OSAP as soon as possible of this change.
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      • Q.I didn’t get a scholarship, but I still need money because my student loan was not enough, what can I do?

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        A. Consider an Innis grant application – this application is similar to your student loan application and will consider your income versus your expenses to arrive at a shortfall number (if applicable). This is typically a student’s last resort once other means of obtaining money have been exhausted. There is a spot on the application for you to describe any extenuating circumstances. Complete the the U of T Grant Application, which can be found on ACORN, and book an appointment with the Innis College Financial Aid Counselor, Daniela Pirraglia, for more information on this option.

        This application is generally available from October to March. If you find yourself in an emergency financial situation outside of this window, contact our office at 416-978-2513. We do not offer summer bursaries, as we typically recommend that students work and save in the summer if finances are a worry. If you are in summer classes and run into an unexpected financial emergency, come see the Financial Aid Counselor at Innis.
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      • Q. Do I have to file a tax return as a university student even if I’m not working?

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        A. It is in your best interest to file a Canadian tax return by the appropriate deadline. Your tuition paid to the university acts as an income tax credit – meaning you may be entitled to a cash refund from the government! Keep an eye out for your official tax form, the T2202A, that indicates both applicable tuition paid and your full/part time status for a given calendar year. A form appears on ACORN early in the year, applicable to the previous year (so, early 2016 gives you the form for 2015 taxes). You can also see archived T2202A forms applicable to previous calendar years.
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If you have an important question that does not appear in this list we would love to hear it! Please email your suggestion to the Innis Registrar’s Office. Thank you!