Contact the Residence

Residence Front Desk

The front desk is the heart and hub of Innis Residence. We’re here for you 24/7, a team of friendly, knowledgeable staff and students ready to answer questions, provide services, maintain safety and security — and even recommend a good coffee shop or two. Many of our team live in the residence, so they’ll get to know you — and you, them — pretty quickly.

Here’s what the front desk staff can do for you

  • Provide safety and security

    We provide safety and security by requesting identification from you upon entry, and a sign-in and -out for your guests.

  • Help with a problem or in an emergency

    Staff are here 24/7 and can be reached by phone or the intercom in your room. We can connect you with the on-call residence don for support. In any emergency, you should always call 911 first.

  • Offer temporary and replacement keys

    If you lock yourself out or lose your key, we can help.

  • Inform you of visitors and any deliveries

    We will let you know via your room intercom or email of visitors or parcel delivery.

  • Provide vacuums, compost bins, board games, and other equipment and supplies

    We have tons of items you can borrow.

  • Help you with maintenance requests or IT issues

    Toilet overflowing? Internet down? We can help.

  • Guide you with respect to U of T and Toronto wayfinding

    Looking for a particular campus building? We’ll point you in the right direction. Not sure how to use the subway? We’ll explain the wonders of Toronto public transit (TTC).

  • Tell you what’s happening around the residence and the College

    If it’s happening at Innis, the front desk staff knows where and when. We're also pretty knowledgeable about the entire St. George campus.

Contact the front desk

Have questions? Contact us below, or drop by. You’ll find the front desk just inside the main entrance of Innis Residence. Find location information.

111 St. George Street
residence.innis@utoronto.ca
416-978-2512

Front desk hours

We’re available 24 hours a day, seven days a week.

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